![]() Respondus Monitor is a video monitoring service that works in conjunction with the Respondus LockDown Browser for exams delivered via Canvas. NOTE: As of, LockDown Browser DOES work with Chromebooks. When students use LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. A Respondus support representative will be in contact to assist you as soon as possible.Respondus LockDown Browser is a custom browser that locks down the testing environment in Canvas. Please fill out the Respondus Support Web form with as much detail as possible. Student support is provided directly from Respondus. Follow the NEW quiz steps above to access the quiz. The error is telling you that it won't launch following those steps. If you are attempting to access a quiz by following the steps above for a CLASSIC quiz and get an error, you are most likely taking a quiz using the NEW QUIZZES tool instead.To continue taking the quiz, follow the steps listed above for taking a quiz (Classic or New).Notify your instructor why you stopped taking the quiz.This will help ensure that a true hard shutdown is being performed on the computer. If your computer freezes during a quiz, we recommend you press and hold the power button for at least 60 seconds until your computer turns completely off. ![]() It can also freeze if you lose Internet service during the quiz taking. When LockDown Browser appears to "freeze", it is commonly due to a dialog box from other applications running in the background appearing underneath the secure LockDown Browser layer or there are corrupted web links, which are blocked.
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